KIMBERLY QUINTYNE

Contributed to initial cybersecurity assessments and developed resulting action plans for clients, establishing foundational security roadmaps.

Managed comprehensive client cybersecurity posture, including engagement, project management, tool deployment, configuration, and policy drafting.

Developed critical playbooks and runbooks, implemented process improvements, and conducted OSINT and incident response activities for assigned clients.

Provided essential onboarding and non-technical support for Protexxa's Defender platform, enhancing user adoption and client self-sufficiency.

Orchestrated the preparation and execution of all Company staff, management, and board meetings, ensuring critical discussions and decisions were well-documented.

Served as the primary point of contact for all CEO communications, expertly managing inquiries and information flow to optimize executive time.

Managed the CEO's calendar, scheduled appointments, and coordinated complex travel arrangements, ensuring efficient use of executive time and resources.

Oversaw building operations and managed supply chain for the main branch, maintaining a productive and well-resourced work environment.

Collaborated with Noah Kindler (PreDisrupt Venture Studio) to successfully recruit CEOs for tech startups in Silicon Valley, significantly impacting leadership pipelines.

Developed comprehensive search strategies and conducted thorough research to identify and engage high-potential C-suite prospects.

Performed rigorous assessments and screenings to present a curated pool of qualified candidates for critical executive searches, reducing time-to-hire.

Calibrated candidate profiles with hiring managers and senior leaders, ensuring alignment with organizational needs and fostering successful placements.

Contributed to achieving a successful and profitable first year of operation for the new clinic, exceeding initial business development targets.

Facilitated facility improvements for all businesses in the building by collaborating with the office's landlord, enhancing overall operational environment.

Managed all HR, Accounts Receivable, Business Administration, Operations, and Customer Service functions, ensuring efficient clinic workflow and patient satisfaction.

Performed critical INR tests on patients, directly supporting diagnostic processes and patient care within the clinic.

Spearheaded the successful opening of a new office in Grenada and expanded operations in Trinidad, Jamaica, and St. Vincent, enhancing regional footprint.

Championed the development and implementation of the first set of written policies and procedures, standardizing operations and improving compliance across all 10 offices.

Created performance evaluation processes and a framework for the summer internship program, enhancing talent development and retention.

Organized the company's inaugural CSR activity and event, significantly boosting community engagement and brand reputation.

Reduced day-to-day operations expenses and successfully managed all offices with no prior experience or training during the global pandemic, ensuring business continuity.

Managed and oversaw the organization's HRM function, delivering accurate HR administration, maintaining people policies, and managing performance reviews and disciplinary processes.

Led and managed an administrative and support services team of 12 members, including 2 direct reports, fostering a high-performance work environment.

Managed firm facilities, optimizing purchasing, distribution, and vendor engagement to ensure general upkeep and operational efficiency of all offices.

Supported the implementation of AML/CTF compliance frameworks, contributing to enhanced regulatory adherence.

Assisted in reviewing and updating internal policies and procedures to align with current AML/CTF standards.

Contributed to risk assessments and due diligence processes to mitigate compliance risks effectively.

Revamped the Totally Barbados and Totally Barbados Real Estate websites, significantly improving user experience and visual appeal.

Enhanced social media presence and website traffic for both the company and its clients, contributing to increased online visibility and engagement.

Managed corporate website content, including creating and updating articles, optimizing SEO, and assisting with design changes to boost online performance.

Developed and co-managed client websites, tailoring solutions to meet specific business needs and objectives.

Provided exceptional customer service, interacting with website visitors and addressing queries, ensuring high levels of client satisfaction.

Supported sales initiatives by attending client and prospect meetings, conducting research, and assisting with sales pitch and product adjustments.